Expert Home Craftsmanship

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you contact us for services, request estimates, or communicate with our team. This may include:

• Personal identification information (name, email address, phone number)
• Property address and project details
• Communication preferences and service requests
• Payment information for completed services

2. How We Use Your Information

We use the information we collect to:

• Provide home improvement services and consultations
• Communicate about your projects and service requests
• Process payments and maintain business records
• Improve our services and customer experience
• Comply with legal obligations and business requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our business operations
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request information about how we use your data
• File complaints with relevant data protection authorities

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Professional Home Crafters
1247 Craftsman Avenue
Portland, OR 97201
Phone: +1 (555) 847-9203
Email: [email protected]

Effective Date: January 1, 2024

1. Acceptance of Terms

By engaging Professional Home Crafters for services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

2. Services Description

Professional Home Crafters provides home improvement services including but not limited to:

• Custom carpentry and woodworking
• Bathroom and kitchen renovations
• General handyman services
• Home maintenance and repairs

3. Service Agreement and Estimates

All services are provided based on written agreements that include:

• Detailed scope of work and specifications
• Project timeline and milestones
• Pricing, payment terms, and change order procedures
• Material specifications and warranty information

4. Payment Terms

Payment terms are specified in individual service agreements. Generally:

• Deposits may be required to commence work
• Progress payments are due as specified in contracts
• Final payment is due upon satisfactory completion
• Late payments may incur additional charges

5. Warranties and Guarantees

We provide warranties on our workmanship as specified in individual contracts. Warranties do not cover:

• Normal wear and tear
• Damage from misuse or neglect
• Issues arising from client-supplied materials
• Damage from natural disasters or acts of God

6. Limitation of Liability

Our liability is limited to the cost of the services provided. We are not liable for consequential, incidental, or indirect damages arising from our services.

7. Changes and Modifications

We reserve the right to modify these terms at any time. Changes will be effective when posted on our website or communicated to clients.

8. Contact Information

For questions about these Terms of Service:

Professional Home Crafters
1247 Craftsman Avenue
Portland, OR 97201
Phone: +1 (555) 847-9203

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session management and security
• Form submission and user preferences
• Basic website functionality

Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Website usage statistics
• Page performance monitoring
• User behavior analysis for improvements

Marketing Cookies

These cookies are used to provide relevant advertisements:

• Tracking advertising effectiveness
• Personalizing marketing content
• Social media integration

3. Managing Cookie Preferences

You can manage your cookie preferences through:

• Our cookie consent banner when you first visit
• Your browser settings to block or delete cookies
• Contacting us to update your preferences

4. Third-Party Cookies

Some cookies may be set by third-party services we use:

• Google Analytics for website statistics
• Social media platforms for content sharing
• Payment processors for transaction security

5. Cookie Retention

Cookies are retained for different periods depending on their purpose:

• Session cookies: Deleted when you close your browser
• Preference cookies: Retained for up to 1 year
• Analytics cookies: Retained for up to 2 years

6. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated effective date.

7. Contact Us

For questions about our Cookie Policy:

Professional Home Crafters
Phone: +1 (555) 847-9203
Email: [email protected]

Effective Date: January 1, 2024

1. DMCA Compliance

Professional Home Crafters respects the intellectual property rights of others and expects users of our website to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

2. Copyright Infringement Notification

If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our DMCA Agent with a written notification containing:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy made under penalty of perjury

3. DMCA Agent Contact Information

Send DMCA notices to:

DMCA Agent
Professional Home Crafters
1247 Craftsman Avenue
Portland, OR 97201
Email: [email protected]
Phone: +1 (555) 847-9203

4. Counter-Notification Process

If you believe your content was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We have a policy of terminating the accounts or access of users who are determined to be repeat infringers of copyright.

6. Good Faith Requirement

Please ensure that your DMCA notice is submitted in good faith. False claims may result in legal liability for damages, including attorney fees.

7. Response Time

We will respond to valid DMCA notices promptly, typically within 24-48 hours of receipt. We will notify the alleged infringer and may remove or disable access to the disputed content.

8. Contact for Questions

For questions about this DMCA Policy:

Professional Home Crafters
Legal Department
Phone: +1 (555) 847-9203
Email: [email protected]

Effective Date: January 1, 2024

1. Our Commitment to GDPR Compliance

Professional Home Crafters is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This statement outlines how we handle your personal data in accordance with GDPR requirements.

2. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you explicitly agree to processing for specific purposes
• Contract: When processing is necessary for service delivery
• Legitimate Interest: For business operations and customer communication
• Legal Obligation: When required by law or regulation

3. Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access

You can request information about what personal data we hold about you and how it's processed.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for marketing purposes.

Right to Withdraw Consent

You can withdraw consent for processing at any time where consent is the lawful basis.

4. Data Protection Measures

We implement appropriate technical and organizational measures to ensure data security:

• Encryption of data in transit and at rest
• Access controls and user authentication
• Regular security assessments and updates
• Staff training on data protection requirements
• Incident response and breach notification procedures

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Customer service records: 7 years after last contact
• Project documentation: 10 years for warranty purposes
• Marketing consent: Until withdrawn or 3 years of inactivity
• Website analytics: 26 months maximum

6. International Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for recipient countries
• Certification schemes and codes of conduct

7. Data Protection Officer

For data protection inquiries, contact our Data Protection Officer:

Data Protection Officer
Professional Home Crafters
1247 Craftsman Avenue
Portland, OR 97201
Email: [email protected]
Phone: +1 (555) 847-9203

8. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

9. Exercising Your Rights

To exercise your GDPR rights, please contact us using the information provided above. We will respond within 30 days and may request additional information to verify your identity.